Accessibility at the Belvedere

Information for visitors with disabilities, including wheelchair access, special tours, and free companion tickets.

The Belvedere is committed to making its collections and historic buildings accessible to all visitors. This page outlines the services and facilities available for people with disabilities. For information on discounted tickets, please see our free & reduced tickets page.

Services for Visitors with Disabilities

Mobility Access

All exhibition areas in the Upper Belvedere, Lower Belvedere, and Belvedere 21 are wheelchair accessible via lifts. Accessible restrooms are available at all locations. The main paths in the Baroque garden are paved and generally accessible, though some side paths are gravel.

Blind and Visually Impaired Visitors

The museum offers special "Seeing Differently" tactile tours that allow visitors to experience selected artworks through touch. Guide dogs are welcome in all areas of the museum.

Deaf and Hard of Hearing Visitors

Video guides in Austrian Sign Language (ÖGS) and International Sign are available for deaf visitors, providing commentary on the collection's highlights.

Available Support

Facilities to assist your visit

Wheelchair Loan

Wheelchairs are available to borrow free of charge at the cloakrooms of all three museum locations. Availability is limited, so advance reservation is recommended.

Reduced Admission

Visitors with a valid disability card receive admission at a reduced rate. One accompanying person receives free admission if noted on the card.

Parking

While there is no dedicated visitor car park, designated parking spaces for people with disabilities are available on the public streets near the palace entrances.

Guide Dogs

Certified assistance dogs are welcome in all areas of the Belvedere Palace and its gardens.

Accessibility FAQ

Your questions on access answered

Are the gardens wheelchair accessible?
The main pathways in the gardens are generally accessible for wheelchairs. However, the complex is on a slope, and some smaller paths are gravel, which may be difficult for some users.
How do I get a free ticket for my companion?
If your disability ID indicates the need for a companion, they will receive a free ticket at the ticket counter on-site upon presentation of the ID. The disabled visitor pays a reduced rate. See our free tickets page for details.
Are there elevators in the historic palaces?
Yes, both the Upper and Lower Belvedere are equipped with modern elevators that provide access to all exhibition floors.
How can I book a tactile tour?
Special tours, such as tactile tours for the visually impaired, should be booked in advance directly through the museum's education department via the official website.
Buy Tickets